A Silicon Valley based research lab focused on powering the hotels that run themselves.

1. Information We Collect

Information you provide

• Contact form. When you reach out through our contact form, we collect your name, company (optional), email address, and the content of your message.
• Subscribe form. When you subscribe for updates, we collect your email address.
• Other communications. If you correspond with us, we keep a record of that correspondence.

Information collected automatically

• Log and device data. Like most websites, our servers and hosting providers automatically record information such as IP address, browser type, device type, operating system, referring URL, pages viewed, and the date and time of requests.
• Cookies and analytics. We may use cookies, local storage, and similar technologies that are strictly necessary to operate the Services, and privacy-conscious analytics that help us understand aggregate usage and improve performance. You can control cookies through your browser settings; disabling some cookies may affect how the Services work.

2. How We Use Information

• To respond to inquiries and communicate with you.
• To send updates you have asked to receive. You can unsubscribe at any time.
• To operate, maintain, secure, debug, and improve the Services.
• To detect, prevent, and address fraud, abuse, spam, and security incidents.
• To comply with legal obligations and enforce our terms.

Where the GDPR or UK GDPR applies, we rely on the following legal bases: your consent (for example, subscribing for updates), our legitimate interests (for example, responding to inquiries, securing and improving the Services), and compliance with legal obligations.

3. How We Share Information

We share personal information only as described below:

• Service providers. With vendors that process information on our behalf, such as website hosting, email delivery, analytics, and security providers, subject to contractual confidentiality and data protection obligations.
• Legal and safety. When we believe disclosure is required by law, legal process, or to protect the rights, property, or safety of NapX, our users, or others.
• Business transfers. In connection with a financing, merger, acquisition, reorganization, or sale of assets, subject to standard confidentiality protections.
• With your direction. When you ask us to or otherwise consent.

4. No Sale of Personal Information

We do not sell personal information, and we do not “share” personal information for cross-context behavioral advertising, as those terms are defined under California law. We have not done so in the preceding 12 months.

5. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”), gives you the following rights, subject to certain exceptions:

• Right to know. To request the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties with whom we disclose it.
• Right to delete. To request deletion of personal information we have collected from you.
• Right to correct. To request correction of inaccurate personal information.
• Right to opt out of sale or sharing. To opt out of the sale or sharing of personal information. As noted above, we do not sell or share personal information.
• Right to limit. We do not use or disclose sensitive personal information for purposes that would trigger the right to limit.
• Non-discrimination. We will not discriminate against you for exercising any of these rights.

In the preceding 12 months, we have collected the following categories of personal information: identifiers (such as name, email address, and IP address), professional information (such as company), and internet or network activity (such as log and usage data). We collect these from you directly and automatically from your device, for the business purposes described in Section 2, and disclose them only to the categories of recipients described in Section 3.

To exercise your rights, submit a request through our contact form. We will verify your request by matching information you provide with information we hold, and we will respond within the time required by law. You may use an authorized agent to submit a request on your behalf; we may ask for proof of authorization and to verify your identity directly.

6. Rights for Visitors in the EEA and UK

If you are located in the European Economic Area or the United Kingdom, you may have the right to access, rectify, erase, restrict, or object to the processing of your personal information, the right to data portability, and the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal. You also have the right to lodge a complaint with your local data protection authority. To exercise these rights, please use our contact form.

7. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including to respond to your inquiry, maintain our subscriber list until you unsubscribe, and comply with legal, accounting, and security obligations. When information is no longer needed, we delete or de-identify it.

8. Security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and access controls. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Children's Privacy

The Services are not directed to children. We do not knowingly collect personal information from children under 13, and we do not knowingly sell or share personal information of consumers under 16. If you believe a child has provided us personal information, please let us know through our contact form and we will delete it.

10. International Data Transfers

NapX is based in the United States, and we and our service providers may process information in the United States and other countries whose data protection laws may differ from those where you live. When we transfer personal information from the EEA, UK, or Switzerland, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses and the UK Addendum, where required.

11. Do Not Track and Global Privacy Control

Because there is no common industry standard for “Do Not Track” signals, the Services do not currently respond to them. We honor Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of personal information for the browser or device sending the signal, where required by applicable law.

12. Third-Party Links

The Services may link to third-party websites and services, such as social media profiles. Their privacy practices are governed by their own policies, and we are not responsible for them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise its effective date and, where the changes are material, provide additional notice as required by law.

14. Contact Us

Questions or requests about this Privacy Policy or our privacy practices can be sent through our contact form. NapX is based in Silicon Valley, California.

1. Acceptance of These Terms

By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, and able to form a binding contract to use the Services. You may not use the Services if you are barred from doing so under applicable law.

3. Use of the Services

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your personal or internal business informational purposes. We may change, suspend, or discontinue any part of the Services at any time without notice or liability.

4. Intellectual Property

The Services and all content, features, and functionality, including text, graphics, logos, trademarks, designs, and software, are owned by NapX or its licensors and are protected by intellectual property laws. “NapX” and the NapX logo are trademarks of NapX. Except for the limited license above, no rights are granted to you, by implication or otherwise, and all rights not expressly granted are reserved.

5. Your Submissions

When you submit information through the Services, such as through our contact or subscribe forms, you represent that the information is accurate and that you have the right to provide it. Our handling of personal information is described in our Privacy Policy.

6. Feedback

If you send us ideas, suggestions, or other feedback, you grant NapX a perpetual, irrevocable, worldwide, royalty-free right to use it for any purpose without obligation or compensation to you.

7. Unsolicited Information; No Confidential Relationship

Please do not send us confidential or proprietary information through the Services. Unless we have entered into a separate written agreement with you, any information you submit will be treated as non-confidential, and no confidential, fiduciary, or other special relationship is created by your use of the Services. Information on the Services about NapX, its research, or its plans is provided for general informational purposes only, may change without notice, and is not an offer or commitment of any kind.

8. Prohibited Conduct

You agree not to:

• Use the Services in violation of any law or the rights of others.
• Access, probe, scan, or test the vulnerability of the Services, or breach any security or authentication measures.
• Scrape, crawl, or use automated means to access the Services, except search engines operating in compliance with our robots.txt.
• Interfere with or disrupt the Services, including by transmitting malware, spam, or excessive requests.
• Reverse engineer, decompile, or attempt to derive source code from the Services, except as permitted by law.
• Impersonate any person or misrepresent your affiliation with any person or entity.
• Use the Services to develop a competing product or to train machine learning models without our consent.

9. Third-Party Links and Services

The Services may contain links to third-party websites or services that NapX does not own or control. We are not responsible for their content, policies, or practices, and your use of them is at your own risk and subject to their terms.

10. Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. NapX does not warrant that the Services will be uninterrupted, secure, or error-free, or that any content is accurate, complete, or current.

11. Limitation of Liability

To the fullest extent permitted by law, NapX and its affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or relating to the Services or these Terms, even if advised of the possibility of such damages. NapX's total liability for all claims relating to the Services or these Terms will not exceed one hundred U.S. dollars (US$100).

Some jurisdictions do not allow certain disclaimers or limitations, so some of the above may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless NapX and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or relating to your use of the Services, your violation of these Terms, or your violation of any rights of another.

13. Termination

We may suspend or terminate your access to the Services at any time, for any reason, without notice. Sections that by their nature should survive termination will survive, including Sections 4, 6, 7, and 10 through 17.

14. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Subject to Section 15, any legal action relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Santa Clara County, California, and you and NapX consent to personal jurisdiction there.

15. Binding Individual Arbitration; Class Action Waiver

Informal resolution first

Before filing a claim, you and NapX agree to try to resolve any dispute informally for at least 30 days. You can start this process by sending a description of the dispute through our contact form.

Agreement to arbitrate

Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, or its Commercial Arbitration Rules if you use the Services on behalf of an organization. The Federal Arbitration Act governs this Section. The arbitrator, not a court, decides questions of arbitrability, except that a court decides the enforceability of the class action waiver. The arbitration will take place in Santa Clara County, California, or by video conference, unless the parties agree otherwise.

Exceptions

Either party may bring an individual claim in small claims court, and either party may seek injunctive or other equitable relief in court for infringement or misuse of intellectual property rights.

Class action waiver

You and NapX agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding.

30-day opt-out

You may opt out of this arbitration agreement by sending written notice through our contact form within 30 days after you first use the Services. Your notice must include your name and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.

Severability of this Section

If the class action waiver is found unenforceable as to a claim, that claim must be severed and litigated in the courts described in Section 14, and the rest of this Section will still apply to any remaining claims.

16. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on this site with a new effective date. Your continued use of the Services after changes take effect means you accept the revised Terms.

17. Miscellaneous

• Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and NapX regarding the Services and supersede any prior agreements on that subject.
• Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full effect.
• Assignment. You may not assign or transfer these Terms without our prior written consent. NapX may assign these Terms without restriction.
• No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

18. Contact

Questions about these Terms can be sent through our contact form. NapX is based in Silicon Valley, California.